Terms and Conditions
We are Mini Munchkins. Our registered office is 29 Silver Street, Stockton on Tees, TS18 1SX, England. Our registered VAT number is 181357894. If you need to contact us, see our Contact page. If you place an order on the Site you will also be contracting with Mini Munchkins, whose registered office is at 29 Silver Street, Stockton on Tees, TS18 1SX, England.
Price and Payment We reserve the right not to accept your order. This may occur where we are unable to obtain authorisation for payment, shipping restrictions apply to a particular item, or the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn. The price of any products will be as quoted on our Site from time to time, except in cases of obvious error. These prices are shown in GBP and include UK VAT (if applicable) but exclude delivery costs, which will be added to the total amount due.
Payment Plans We offer a range of ways for you to pay for your products. Depending on the price of the product you can elect to pay for your products up front. in 2 50% instalments (50% due immediately, 50% due after 2 weeks) or 5 instalments of 20% (20% due immediately, 20% weekly after that). After the initial payment instalment you may elect to make a payment in store. Your products will be dispatched upon receipt of the final payment.
Delivery Mini Munchkins offer delivery rates to the United Kingdom based upon the total amount of your order. For orders under £50 delivery is charged at £3.95, whilst orders above this amount come with free shipping. We offer worldwide international shipping at a flat rate of £20 per order.
Cancelling Orders You have the right to cancel your order, provided you give us written notice within 21 days after you receive a product.
If you cancel your order you must return the product to us, including all branded packaging. You have a duty to take good care of the products while they are in your possession.
You can still try the product on or inspect it to see if it is right for you, but we ask that you treat our products with the same care as you would in our store. Please try to keep the tags on, do not remove hygiene seals or stickers and retain the original packaging (including authenticity cards, dust bags and leather tags) as neatly as you can. You will be responsible for the cost of sending the product back to us if you change your mind. If we do not receive the product back we may arrange for collection of the product from you at your cost. We will issue you with a refund within 30 days of cancellation or receipt of the return item: If your order is cancelled before shipment, we will issue you with a full refund including any delivery charge.
If your order is returned by you after dispatch, we will issue you with a full refund of the product cost. You will normally be responsible for all import charges (if not a UK or EU order), delivery and return postal charges (except as required by UK or EU law) unless the product was found to be faulty or we made a mistake. We issue refunds via the payment method you used to place the order.